Business analysis
& SaaS planning
Client discovery, process analysis, functional specifications, user stories, acceptance criteria and stakeholder alignment.
RequirementsUser stories
NASIR KHAN · JALANDHAR, INDIA
Business insight.
Digital execution.
I connect 25+ years of operations and stakeholder leadership with digital product planning, IT business analysis, AI-assisted SaaS initiatives, software testing and release coordination.
25+
YEARS OF PROFESSIONAL EXPERIENCE
Hospital IT, business analysis, SaaS & digital products
Hospital IT, business analysis, SaaS & digital products
NK / PERSONAL PROFILE01 — 03
DIGITAL PRODUCT & SAAS PERSPECTIVE
HOW I WORKRequirements first.
People always.
People always.
THE SWEET SPOTBusiness × Digital Delivery
BUILT ON EXPERIENCE. DRIVEN BY CURIOSITY.SCROLL TO DISCOVER
01IT business analysis
& workflows↗
& workflows↗
02Healthcare IT
& operations✳
& operations✳
03Digital products
& SaaS delivery◈
& SaaS delivery◈
01 / MY STORYExperience
Experience
meets possibility.
A professional journey
with a new digital chapter.
with a new digital chapter.
I start with the business problem, the people involved and the workflow—not the technology.
My career spans more than 25 years in operations, stakeholder management and hospital software/IT coordination, including senior roles in hospital management, business development and digital service workflows. That experience helps me understand the practical challenges teams face before proposing a digital solution.
As Founder & Digital Product Strategist at Digi Craft Studio ↗, which I founded in April 2026, I connect operational experience with digital product strategy. I direct AI-assisted website, Android app and SaaS initiatives through requirements, user journeys, UX/UI review, functional and REST API testing, and release coordination.
My focus is product analysis and coordination: translating needs into specifications, acceptance criteria and testable workflows—not claiming to have personally engineered every platform.
02 / WHAT I BRINGDifferent strengths.
Different strengths.
One clear direction.
Requirements, testing and digital delivery, grounded in extensive operations and healthcare IT experience.
Business analysis
Testing &
release coordination
Functional testing, REST API checks using Postman, UAT coordination, defect tracking, integration reviews and deployment readiness.
Postman / APIsUAT / Releases
AI platforms
& practical applications
I use ChatGPT, Claude and Google Gemini for research, requirements exploration, structured documentation and product ideas, alongside AI-assisted prototype reviews, n8n workflow exploration and KPI analysis. Technology supports the work; it does not replace testing or user judgment.
ChatGPT / Claude / Geminin8n / Analytics
03 / SELECTED WORKIdeas made
Ideas made
more tangible.
Six selected initiatives spanning software, SaaS, mobile apps and creative websites, where I have contributed to product requirements, UX/UI, workflow design, AI-assisted reviews, testing and delivery coordination.
01 / STUDIO
D·
Design · Develop · Grow
Digi Craft Studio
Responsive website, admin dashboards, blog CMS, enquiries, newsletters, SEO readiness and visitor-analytics requirements.
02 / HEALTHCARE
OPD WORKFLOWCare, organized.+
Designed around everyday clinic work
ClinicFlow AI
Clinic roles, outpatient and patient-service workflows, subscription requirements, product testing and deployment preparation.
03 / OPERATIONS
P
Control. Clarity. Accountability.
PayaGrid
Multi-branch purchases, invoice/OCR handling, approvals, partial payments, reporting and audit controls.
04 / ANDROID APP
☺How are you feeling?
HappyMood off
Little check-ins. A clearer picture.
Mood Tracking
Published Android app: quick mood check-ins, history, trend reports, home-screen widget, offline storage and CSV export.
05 / COMMUNITY
K
Together, beautifully organized.
Kittara
In-development community app: member/organizer roles, contributions, payment workflows, dashboards, events and prototype reviews.
06 / CREATIVE WEBSITE
Cinematic storytelling, designed for the web
Khan Films
Responsive film-production website featuring music videos, brand films, wedding cinematography and services, with cinematic visuals and clear enquiry journeys.
Portfolio roles vary by initiative and may include business analysis, concept development, product planning, AI-assisted build review and testing; labels indicate project status where known.
MY APPROACHUnderstand deeply.
Understand deeply.
Build thoughtfully.
First clarify the business challenge and the people affected. Then decide what genuinely needs to change before selecting a tool, automation or software workflow.
01Understand the real needListen to stakeholders, examine existing processes and question assumptions before choosing a solution.
02Translate needs into a productDefine user journeys, access rules, specifications and acceptance criteria; review AI-assisted prototypes with users.
03Test, improve & deliverCheck functionality, REST APIs and UAT feedback; coordinate defect resolution and release readiness.
GUIDING PRINCIPLES & WHAT'S NEXT
Useful technology. Meaningful outcomes.
Question assumptions. Keep people at the centre.
I value clarity over complexity: understand the user, challenge unnecessary features and judge a solution by whether it improves a real process. Collaboration, transparent scope and measurable usefulness matter more than technology for its own sake.
Practical AI, SaaS and healthcare workflows.
I am interested in exploring AI-supported healthcare operations, business automation, accessible digital products and SaaS that make everyday work simpler. These are areas of continued learning and future direction—not claims that every concept is a launched product.
04 / MY JOURNEYA career built
A career built
on responsibility.
Hospital operations, marketing and stakeholder-management roles, with software and IT coordination throughout.
Founder & Digital Product Strategist
Digi Craft Studio
General Manager, Operations & Marketing
National Hospital · Jammu & Kashmir
General Manager, Business Development
Johal Multispeciality Hospital · Punjab
General Manager, Operations & Marketing
Sarvodya Hospital
Center Head, Operations & Marketing
Vasan Eye Care Hospital · Jalandhar
Marketing Management & Operations Coordination
Mann Mediciti Hospital & Mann Scanning and Diagnostic Centre
View full résumé
Global perspectiveBachelor's degree, Chaudhary Charan Singh University, Meerut (1995–1997). International productivity training associated with the Asian Productivity Organization (Japan) and Korea Productivity Center (Republic of Korea).
05 / CERTIFICATIONS & TRAININGLearning that
Learning that
supports delivery.
Technical courses and professional training listed in the updated résumé, alongside international healthcare-sector learning.
012026 · MAR
Claude 101 Certified
Anthropic Education (Skilljar)
Prompt engineering, LLM capabilities and structured AI workflows.
022026 · JUL–AUG
AI Mobile App Mastery & Build Mobile Apps with AI
Websoft Global IT Services & WPCLS
AI-assisted Android prototyping, UX/UI, API connectivity and release.
032025–2026
SaaS Business Mastery & Platform Foundations
AU Ventures & Delta 4 (Thinkific)
SaaS lifecycle, subscriptions, onboarding and requirements.
042025 · FEB
Data Analytics Certification & Advanced MS Excel
Ira Edu-Tech (Isvari Tech)
EDA, KPI dashboards, business metrics and reporting.
052022 · JAN
Webservices API Testing with Postman (Complete Guide)
Udemy
REST endpoints, HTTP requests/responses and JSON validation.
062020 · AUG
Advanced WordPress & Web Application Administration
Roy Digital
CMS administration, responsive websites, SEO and deployment.
Education: Bachelor’s Degree, Chaudhary Charan Singh University, Meerut (1995–1997). International productivity / healthcare-sector training: Asian Productivity Organization (Japan) and Korea Productivity Center (Republic of Korea).
06 / PHOTO JOURNAL
The work. The people.
The work. The people.
The moments between.
A photographic archive of professional gatherings, meetings, speaking occasions, industry activities and study visits.
123 IMAGES · YOUR PERSONAL ARCHIVEPhotographs are from the supplied MIX.rar archive only. These images record personal professional moments; people shown are not implied to endorse this website or its work. Captions are descriptive, not claims of awards or formal affiliations.
07 / GET IN TOUCHLet's make
Let's make
what's next matter.
For conversations about IT business analysis, SaaS product requirements, software testing, digital implementation and professional opportunities.
Start a conversationCONNECT DIRECTLY
PHONE+91 98880 81492
LINKEDINConnect on LinkedIn
STUDIOdigicraftstudio.in
JALANDHAR · PUNJAB · INDIA